About CommerceKind

Some agencies manage your account. We build your business.

CommerceKind is an Amazon and TikTok Shop growth partner headquartered in Jacksonville, Florida. There’s a real difference between an agency that does the work and a partner that owns the outcome. We built CommerceKind to be the second one.

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Inside the CommerceKind team

By the numbers

5+ years of building brands on Amazon.

99%Client retention
$100M+Revenue generated for client brands
$3M+Monthly ad spend managed
40+In-house specialists
60+Brands managed in-house
4.4 / 5Trustpilot, 13 reviews

Outcomes vary by brand, category and scope.

Our story

We saw what most Amazon agencies were getting wrong.

“Just run more ads”

Every agency defaulted to PPC as the answer. Nobody fixed the listing first, so ad budgets burned on listings that didn’t convert.

One manager, twenty accounts

A single generalist spread across dozens of stores. No depth, no specialization, no real accountability. You became a line item, not a priority.

Agencies, not partners

Monthly reports after the fact. No advance planning. No shared goals. Excuses instead of answers when results missed.

We built CommerceKind to solve all three. We’ve never looked back.

Leadership

Two operators. One vision.

CommerceKind wasn’t started by marketers. It was built by two operators who had both led real organizations at scale. The answer became a full-stack Amazon growth partner with dedicated account teams, proprietary AI tools, and a model that puts client outcomes above everything else.

Hamza M., CEO and Co-Founder of CommerceKind

Hamza M.

CEO & Co-Founder · Jacksonville, Florida

Hamza leads CommerceKind with a single conviction: client success is the only metric that matters. He sets the strategic direction, owns the company vision, and stays directly involved in how every client account is managed. Previously Head of Operations for a North American multinational, leading company-wide growth strategy, team expansion and operational systems across the USA and Canada.

Muhammad Shahbaz, COO and Co-Founder of CommerceKind

Muhammad Shahbaz

COO & Co-Founder

Shahbaz owns operations across our teams. He ensures every process, every hire and every delivery standard is set at the level we’ve committed to clients. Previously led operations for a US-based company, building cross-functional delivery infrastructure across time zones and markets.

How we work

The order matters.

01 · Main image & CTR

Before a single dollar of ad spend, we optimize the first thing customers see. A weak main image kills conversion regardless of spend.

02 · Copy & AI optimization

Keyword-dense, conversion-focused listing copy built with our proprietary AI tools and human expertise.

03 · A+ content

Brand story, feature callouts, comparison charts. We build yours to close, not just to look good.

04 · PPC & scale

With a listing that earns its clicks, ad spend compounds instead of drains. ROAS grows and volume grows.

Your team

A full dedicated team on every account.

Brand Manager

One dedicated manager per account, focused entirely on yours every single day.

PPC Manager

A full-time Amazon advertising specialist working on your campaigns.

Graphic Designer

In-house creative for A+ content, main image CTR testing and listing visuals.

Portfolio Manager

Catalog health, listing quality, account structure and long-term keyword architecture.

Director

Senior leadership oversight on strategy, escalations and quarterly performance reviews.

AI & Analytics Systems

In-house tools for Search Query Performance analysis, reporting and listing optimization.

Our values

What we stand for.

Results over optics

We don’t celebrate activity. We celebrate outcomes. Every decision connects to one question: does this move the client’s business forward?

Radical transparency

Monthly plans shared in advance. Weekly performance data delivered on time. No surprises, no spin.

Built in-house

We don’t resell tools or outsource the work. Our AI systems, creative and expertise are built and owned by us.

Long-term thinking

We optimize for compounding growth that makes your account stronger every quarter.

Full ownership

If something isn’t working, we say so and we fix it. No finger-pointing, no blame-shifting.

Partnership, not service

You won’t be handed to a junior and forgotten. Our leadership is involved in your account.

A team that owns the outcome.

Book a free strategy call and we’ll show you exactly what we’d do with your account.

Book a free strategy call