Purchase order management
PO confirmation, quantity and date checks and fulfilment coordination, so orders are accepted accurately and on time.
CommerceKind runs Amazon Vendor Central (1P) accounts for agencies’ clients, under your agency’s brand. Our in-house team handles purchase order confirmation, chargeback and shortage disputes, 1P content and A+, and Amazon Ads for vendor brands, with reporting in your logo and colours. You keep the client relationship; we sign an NDA and a non-solicit and never contact your clients.
Book a strategy call ★ Trustpilot 4.4/5 · $100M+ revenue for client brands · 60+ brands managedPO confirmation, quantity and date checks and fulfilment coordination, so orders are accepted accurately and on time.
Operational chargebacks tracked every week, documented and disputed within Amazon’s dispute windows.
Shortage deductions reconciled against ASNs, invoices and proof of delivery, with valid claims disputed and logged.
Vendor listings, images, A+ Content and catalog fixes so products convert once Amazon buys them.
Sponsored Products, Sponsored Brands, Sponsored Display and DSP for vendor brands, managed against margin.
Sales, margin, deductions recovered and ad results reported in your agency’s branding.
| Vendor Central (1P) | Seller Central (3P) | |
|---|---|---|
| Who sells to the shopper | Amazon buys wholesale and resells | The brand sells directly |
| Who controls retail price | Amazon | The brand |
| Biggest operational risk | Chargebacks, shortages and PO compliance | Account health, inventory and fees |
| How the brand gets paid | Invoices paid by Amazon, minus deductions | Payouts from sales, minus fees |
| What we manage under your brand | POs, deductions, content, A+ and vendor ads | Listings, PPC, inventory and account health |
We sign an NDA and non-solicit, then review the vendor account through user access the client grants.
POs, chargebacks, shortages, content and ads reviewed, with findings delivered in your branding.
PO compliance tightened, valid deductions disputed and content and ads rebuilt where needed.
Ongoing management with weekly updates and a monthly report your agency sends as its own.
revenue generated for client brands
brands managed in-house
monthly ad spend managed
on Trustpilot (13 reviews)
Vendor Central is Amazon’s first-party (1P) program: the brand sells wholesale to Amazon, and Amazon sells to shoppers. It runs on different rules from Seller Central, and many agencies that are strong on 3P don’t have 1P specialists. White-label Vendor Central management means our in-house team does the operational and growth work while your agency stays the only name the client sees.
Most Vendor Central problems show up as deductions. Late or inaccurate PO confirmations, ASN errors and carton or label issues trigger operational chargebacks, and shortage claims appear when Amazon records receiving fewer units than were invoiced. Each has its own evidence requirements and dispute window. We review deductions weekly, match them to ASNs, invoices and proof of delivery, dispute the valid ones and fix the root cause so the same deduction doesn’t repeat. Growth work runs alongside: 1P content, A+ and vendor advertising, connected to white-label Amazon DSP where the client qualifies.
Many brands run both a vendor account and a seller account. We manage both under your brand, so pricing, content and ads stay consistent across the two. For 3P work see white-label Amazon account management; for a one-off review start with a white-label Amazon audit. Brand owners managing their own 1P account can see Amazon Vendor Central management.
Before you hand a partner a client, ask six questions. Is the team in-house or freelance? Will they sign an NDA and a non-solicit? Do reports and audits go out under your brand? Do they work in your Slack or project tool? Is access granted through platform permissions rather than shared passwords? And can you start with one client without a long contract? We answer yes to every one: our team is in-house, we work in your Slack or ClickUp, and every report and audit carries your logo. See how to choose the best white-label Amazon agency for a fuller checklist.
CommerceKind has helped generate $100M+ in revenue for client brands, manages 60+ brands in-house and $3M+ in monthly ad spend, is an Official TikTok Shop Partner with a 10K+ creator network, and is rated 4.4/5 on Trustpilot from 13 reviews. See how the program works on for agencies and our agency partnership program.
A few of the 60+ brands CommerceKind works with.
CommerceKind does. Our in-house team manages Vendor Central (1P) accounts for agencies’ clients under the agency’s brand, covering purchase orders, chargeback and shortage disputes, 1P content and A+, and Amazon Ads for vendors, with an NDA and a non-solicit.
Yes. We review deductions weekly, match them against ASNs, invoices and proof of delivery, dispute valid ones within Amazon’s dispute windows and fix the operational cause so they don’t repeat.
Yes. We manage hybrid 1P and 3P accounts under your agency’s brand, keeping pricing, content and advertising consistent across both.
Yes. We run Sponsored Products, Sponsored Brands, Sponsored Display and Amazon DSP for vendor brands, with targets set from margin, and report results in your agency’s branding.
The client adds our team as users through Vendor Central’s own user permissions, which they control and can remove at any time. We never ask for shared passwords.
No. We sign an NDA before you share any client details and a non-solicit agreement, and we never approach, contact or market to your clients. You own the relationship.
No. Access is granted through the platform’s own user-permission tools, which your client controls and can remove at any time. We never ask for shared passwords.
Yes. Most partners start with one client account to see how we work. There is no lock-in, and you add clients when you’re ready.
CommerceKind has helped generate $100M+ in revenue for client brands, manages 60+ brands in-house and $3M+ in monthly ad spend, is an Official TikTok Shop Partner with a 10K+ creator network, and is rated 4.4/5 on Trustpilot from 13 reviews.
CommerceKind is headquartered in Jacksonville, Florida, and partners with agencies across the US and internationally.
Book a free partner call. Tell us about your client’s 1P account and we’ll explain how we’d run it under your brand.
Book a strategy callAmazon and TikTok Shop marketing agency for brand owners. 60+ brands managed in-house. Headquartered in Jacksonville, FL, USA.
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